Do you want to increase sales at your business?

Palouse Secret Shoppers deals exclusively in test call services and on-site secret shopping for any type of business. What sets us apart from our competition is the quality of service we give to our clients, and the quality and timeliness of our reports. Our fees are typically well below those of our competitors and we do not require any contracts. We will customize a program to meet the specific needs of your company. By implementing a program with Palouse Secret Shoppers, you will ensure improvements in all areas relevant to customer service and satisfaction. Our goal is to help you achieve your goal: to gain new customers and retain your current ones.